Digital Data and Technology
Digital Vision Statement:
Digital solutions exceed expectations and data is secure, integrated and easily accessible to all who need it. This drives innovation, impactful service delivery and insights that can shape the whole system.
APPROACH OVERVIEW
Implementing technology in isolation will not optimise benefits. An organisational wide transformation approach does provide that opportunity.
TARGET OPERATING MODEL PATTERN
Gartner have identified five major Information and Technology operating model patterns: asset, process, service, value and invention. Each pattern reflects a difference in the enterprise strategic context and specifically, the anticipated value from I & T.
Our ambition is to develop DDaT function so that it can evolve past the service optimisation pattern to the value optimisation pattern.
This will require a significant evolution in IT operations and the internal structures and process of the department.
For YLvC to achieve its strategic ambitions, it is essential for DDaT to become more user centric, and business focussed. Delivering products and services that can drive service improvement, enhance the staff, supporter and customer experience as well as contribute to innovation, impact and insight.
